Retail technology · South Africa
SpazaOne
Developed an owned merchant app and connected WhatsApp journeys across shop management and customer commerce.
SpazaOne · public website · previously Pasella
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Customers, balances, orders, stock and sales brought into one mobile workspace.
01 / The challenge
The starting point.
Small retailers need to manage the shop while serving customers. SpazaOne brings everyday merchant tasks into a mobile experience and connects customer journeys through WhatsApp, with particular attention to clear balances, orders and payment states.
02 / Our contribution
The work we contributed.
Developed the merchant app around customers, balances, orders, stock, sales and promotions.
Connected WhatsApp selling and customer account journeys with the merchant's shop operations.
Refined onboarding, retail terminology and transaction states across the app and messaging experience.
03 / The outcome
What the work made possible.
- One mobile workspace for everyday shop management.
- Connected app and WhatsApp journeys for merchants and their customers.
- An owned product that continues to evolve through hands-on development and operation.
